Managed Services

Managed Services

What do the world’s most successful companies have in common? They have access to their data, and they know how to utilize them.

Constant Data Flow

The importance of constant data flow from your OT system is critical for performance and reducing downtime. Our product encompasses analysis and maintenance of clients systems, technology and applications to ensure that all services and data transport are always available and running as expected. To ensure operational consistency we perform real time and proactive monitoring of infrastructure and critical parts of the IT/OT systems.

Identifying Critical Areas for Optimal Monitoring

We develop a comprehensive service strategy together with our clients where we identify the critical parts to be monitored. In operations we provide monitoring and surveillance, trend analysis, alert solving, troubleshooting and escalation where needed. We solve data flow issues that arise remotely and effectively, to avoid costly travels to site and unnecessary downtime. When there is need for a physical action to be taken, you have the fastest possible notification and response team from Goodtech Managed Services standing by.

Customer example 1:

One of Goodtech's customers within the metal industry have over time struggled with access to key personell with specialized competence, especially during vacations and sick leaves. This has resulted in loss in production. Goodtech has a pool of qualified experts within the OT/IT systems used by the customer. Managed Services personell from Goodtech have filled this gap reducing the risk for the client.

Customer example 2:

One of Goodtechs customers had a history of lost or delayed data resulting in compliance issues and delayed reporting.

Through Goodtechs Managed Services deliveries the data flows where stabilized and delays were detected and mitigated earlier, resulting in substantially higher levels of compliance.

Leave monitoring of the data flow to us!

Our team in action monitoring the many offshore installations we serve from our control room in Bergen:

Control room

Get in touch today to learn more about Managed Services

eirik.stronen@goodtech.no
Get in touch today to learn more about Managed Services